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Founding AI Engineer
The role
Engineer #1, owning the product surface end to end: the retrieval grounding, the tool-calling layer, the eval infrastructure that PROVES each answer is correct against a messy third-party PMS API, and the escalation logic for when a human takes over. Getting the AI from 95% to 99% correct — where a wrong rate or availability date costs a hotel money and trust. Python and backend by default; sit with customers, learn how a front desk works at 11pm Friday, and turn that into technical decisions.
Why join
You are Engineer #1 with two technical co-founders — not managed, you own it. Founding Engineer to CTO is the expected path, not a carrot; the ceiling is set by you. Pre-seed raised, seed round in motion. A creative technical builder who treats engineering as a craft and wants their fingerprints on the whole thing.
What they're looking for
Must-have skills
About Altek
Altek AI resolves 95% of guest conversations autonomously — email, chat, WhatsApp and SMS in 100+ languages, grounded in live reservation data from Mews and Opera Cloud, across 150+ properties. The hard, unsolved part is 95% to 99%.
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